Paula is an exceptional agent and has always maintained a warm, professional connection and has developed an incredibly lovely personal relationship with myself and my husband Rene’. Paula is incredibly helpful, caring and of great worth for the things most people take for granted. Paula is always there for every crisis and change of venue. She finds the best insurance companies for us and mediates when required. Thank you for such a wonderful representative who always is there to help us when we renew our policies and when we have life changes.
Paula, Thank you! You have got to be the BEST person I have ever dealt with for insurance! Thank you!!!!
….what a great opinion I have of Paula. She is consistently so helpful to me.
And here is the latest…. as you might have heard, I was on a business trip to Toronto on Thursday. I had just landed and was waiting for my checked bag, when the phone rang, and it was Doris, our housekeeper, reporting that a truck just hit her while she was stopped in my green Jaguar. Geez…what to do, as I am standing in the airport, about to rush off to a meeting.
So, I immediately called Paula, who took over from there. She dealt directly with Doris, as I had to rush off to a meeting. She put my mind at total ease.
That is really a good thing to know…she will be there in a time of crisis. And then she has followed up with me so proactively since the incident, and with the truck driver’s insurance company.
Just thought you should know.
Best to you….
Please tell Sandy that her 30 years of insurance brokerage service she provided to me and my family was a constant source of comfort.
Clyde Spring Valley, NY
The repair looked great and I got the car back within a very reasonable time frame.
Stefan Hopewell Junction, NY
That's what I call service! Thanks for all your help and keep up the great work.
Warren and Allison S. Salem, NY
I have found the President, JoAnne, to be the smartest professional I have met in insurance.
New Vivek New York, NY
Allan Block Insurance has served my family over two generations.
Shara New York, NY
Thank you so much for all of your hard work. I have been with Allan Block for well over 10+ years and am impressed and very satisfied with your service.
Debbi Mamaroneck, NY
Wandy has been outstanding! My husband and I are so grateful to her. When we first moved to NY from out of state, we had one thing after another go wrong in our house; Wandy walked us through every step of the process of what we needed to do, who we needed to talk to, and when we needed to do it. She was calm, supportive, and wise time after time. I have recommended Allan M. Block Agency to friends for its outstanding service, coverage, and because of JoAnne and Wandy.
Max Sleepy Hollow, NY
John and I would like to write on behalf of Wandy. She has been enormously helpful to us, always, and especially this week when I had an accident with a difficult Uber driver. Her support, calm and professional knowledge made an enormous difference during a stressful time.
On a personal note, I wanted to let you know I've had some awesome customer service as a patron of Allan Block. Your staff is so responsive and wonderful. We had a mix up in my insurance, and the level of attention they gave me to resolving the issue was really quite extraordinary. Thank you for having such excellent employees!
Wandy, you are a delight to deal with and make my life easier. Thanks!
Tom, North Carolina
Just wanted to let you know about the fantastic customer service Stephanie provided us in helping to get our refund resolved. She went way over and above the call of duty especially as we are no longer clients now we have moved back to the UK. Stephanie, thank you so much for all the effort you put into resolving this for me.